Hyde Park at Your Door: Cozy 1-Bedroom

ロンドンで暮らすように過ごせます Positive: このアパートメントホテルに5泊しました。場所はベイズウォーター駅から近いです。北に少し歩くとウェイトローズの大きな店舗があり、食料調達やお土産購入に便利です。 部屋の掃除は行き届いていました。タオルも揃っています。広さは充分でした。質問をスタッフの方に送ると早急に返信が来たので、安心感がありました。Wifiも問題無し。調理器具はひと通り揃っており、料理は問題なくできます。洗濯機、アイロン、ドライヤー等もきちんと使えました（食洗機はありません）。周囲が騒がしい時もありましたが、概ね静かでした。 Negative: 鍵を受け取る場所はホテルとは違う通りにあります。この場所が結構分かりにくいと思います。部屋の番号は『11』でしたが、なんとドアの数字の表示が外れていました。途方に暮れて近くにいた人に尋ね、教えてもらいました。きちんと表示してほしいです。台所の水道の根本がグラグラしており、水が出しにくかったです。BBCの放送が見られませんでした。ベッドルームの壁がやや斜めになっており、気づかず頭をぶつけました。5泊でトイレットペーパーが3つしかなく、なくなり連絡すると、自分で購入してその分を返金するとのこと。ただ安かったので請求はしませんでした。初めから5ロールくらいあればよかったです。シャンプーとボディソープが兼用だったので、髪が気になる方はトリートメントを持って行くことをお勧めします。

Positive: The location in Bayswater was great. Very close to Queensway and its cafés, pubs and restaurants. The prompt communication of the owner. Negative: The lack of space. How difficult it was to get through the flat door with luggage. The narrow, sagging mattress. Being woken at 8 a.m. by workmen dismantling scaffolding directly above us and next to our windows – it sounded like they were about to come through the ceiling. Debris falling through the bathroom fan and into the shower/bathtub.

Positive: Sehr gut gelegen Negative: Man hat uns über Bauarbeiten vor allen Fenstern der Wohnung NICHT informiert. Die Vorhänge mussten tagsüber geschlossen bleiben, wenn man nicht von Bauarbeiten beobachtet werden wollte.

Positive: Good location and had everything we needed Negative: Hot water wasn’t working in the shower and after speaking to the hosts multiple times to try fix it we still couldn’t get it to work, we were out of the apartment a lot and didn’t have the time to content be messaging about it. I put a complaint in when our stay was finished and they claimed that the hot water was working after inspecting it when we left. There was 4 of us staying and it was easy to see what was what so felt like we were told that we were lying that it wasn’t working. I was told to send “proof” after we’d already left. I had asked for a partial refund as to which they kept telling me that it was working on inspection after us leaving but that makes no difference to fact that it was not working when we stayed there and I proceeded to ask to speak to the manager where the same guy messaged back to let us know he will give us a refund but only if I didn’t write a bad review on it. It’s not about writing a bad review but I think it’s important to let others know our experience. I’m sure other guests will have stayed here since and the boiler I’m sure will be working

Nice cosy appartment flat in an excellent location! Positive: Excellent location, close to two tube stations and main attractions within short travelling distance. Shops and supermarkets are round the corner. The appartment flat is not huge but well laid out and on a fairly quiet street. The appartement has all the facilities (kitchen with cooling facilities, fridge with freezer, pots and pans, microwave, kettle and coffee machine, washing machine and washing line, hairdryer, iron, etc.) you need for a short or longer stay. There are towels and toilet paper and some other basics at hand upon arrival. And a bonus with the warm weather we had during our stay, there were two big fans to keep us cool :-) The communication was smooth and we got quick replies whenever we had a question. There is no lockerbox for the keys or an actual handover of the keys, you have to pick them up around the corner at a shop (not even) 5 minutes walk from the appartment. We enjoyed our stay and will definitely stay here again next time! Negative: The shower could do with a thermostat handle, we had to wait a long time for warm water and the tap goes hot and cold all the time whilst you trying to regulate it.